Please read these Terms of Use (“Terms”) carefully before using the Souetal Herbals website (the “Service”) operated by Souetal. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
Accounts
When creating an account with us, ensure that the information provided is accurate, complete, and up-to-date at all times. Failure to do so may result in the termination of your account. You are responsible for maintaining the confidentiality of your password and for any actions taken under your account. Notify us immediately if you suspect any unauthorized use of your account.
Intellectual Property
The content, features, and functionality of the Service are the exclusive property of Souetal and its licensors.
Links to Third-Party Websites
Our Service may contain links to third-party websites that are not owned or controlled by Souetal. We are not responsible for the content or policies of these third-party websites. Please review their terms and privacy policies before using them.
Termination
We reserve the right to terminate or suspend your access to our Service immediately for any reason, including violation of these Terms. Upon termination, your right to use the Service will cease immediately.
Disclaimer
The Service is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, either express or implied.
Governing Law
These Terms are governed by and construed in accordance with the laws of India. If any part of these Terms is deemed invalid, the remaining provisions will continue in effect.
Changes
We may revise these Terms at any time. If changes are significant, we will notify you at least 15 days prior to their implementation. By continuing to use our Service, you agree to be bound by the updated Terms.
Payment Terms
We accept online payments via credit/debit cards, UPI, and net banking. Cash on Delivery (COD) and Pay on Delivery (POD) are also available.
Shipping & Delivery Policy
Souetal Herbals ships products domestically within India. The delivery time ranges from 3 to 14 days depending on the destination. Shipping charges are calculated at checkout based on the weight and location of the order. After dispatch, tracking details will be sent to your registered email and mobile number.
Refund Policy
Due to the perishable nature of our products, returns and refunds are not offered. However, if you receive a damaged or defective item, you can request a return within 4 hours of delivery by emailing us at hi.souetal@gmail.com or WhatsApp at +919602011891 with your order ID.
For any inquiries, please contact us at hi.souetal@gmail.com or shop@souetal.com.