Collection of Personal Information

When you visit our website (the “Site”), we gather certain details about your device, your interaction with the Site, and the information required to process your purchases. Additionally, if you reach out for customer support, we may collect further information. In this Privacy Policy, we refer to any data that can uniquely identify an individual (including the types of information listed below) as “Personal Information.” Below is a breakdown of the Personal Information we collect and the reasons behind it.

Device Information

  • Examples of Personal Information collected: Web browser version, IP address, time zone, cookie details, products or pages you view, search queries, and how you engage with the Site.
  • Purpose of collection: To ensure the Site loads correctly for you and to perform analytics that help us optimize the Site.
  • Source of collection: Automatically gathered when you access the Site using cookies, log files, web beacons, tags, or pixels.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
  • Purpose of collection: To deliver products or services, process your payments, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen for potential risks or fraud, and—if aligned with your preferences—offer relevant product or service updates.
  • Source of collection: Collected directly from you.

Customer Support Information

  • Purpose of collection: To provide assistance and resolve any issues you may have.
  • Source of collection: Collected from you when you contact us.

Sharing Personal Information

We may share your Personal Information with service providers to facilitate our services and fulfill contractual obligations. For example:

  • We use Woocommerce to power our online store. For more details on how Woocommerce handles your Personal Information, visit their Privacy Policy.
  • We may disclose your Personal Information to comply with legal obligations, such as responding to subpoenas, search warrants, or other lawful requests, or to protect our rights.

Behavioral Advertising

As mentioned earlier, we use your Personal Information to deliver targeted advertisements or marketing messages that may be of interest to you. For example:

  • We use Google Analytics to understand how customers interact with the Site. Learn more about Google’s use of your Personal Information here: Google Privacy Policy. You can also opt out of Google Analytics here: Google Analytics Opt-out.
  • For more information on how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page: NAI Educational Page.

Additionally, you can opt out of certain services via the Digital Advertising Alliance’s portal: DAA Opt-out Portal.

Use of Personal Information

We use your Personal Information to provide services, including offering products, processing payments, fulfilling orders, and keeping you informed about new products, services, and offers.

Retention of Information

When you place an order through the Site, we retain your Personal Information for our records. To learn more about your right to request the erasure of your data, see the ‘Your Rights’ section below.

Selling Personal Information

We do not sell your Personal Information.

Cookies

Cookies are small pieces of information downloaded to your device when you visit our Site. We use various types of cookies, such as functional, performance, advertising, and social media cookies. Cookies improve your browsing experience by remembering your preferences (e.g., login and region selection), so you don’t have to re-enter this information when you return to the Site or move between pages. They also provide insights into how users engage with the Site, whether it’s their first visit or if they are returning.

We use cookies to enhance your experience on our Site and deliver our services.

Do Not Track

Please note that we do not change our data collection and usage practices in response to “Do Not Track” signals, as there is no consistent industry standard for responding to such signals.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions about our privacy practices, would like more information, or want to make a complaint, please contact us by email at hi.souetal@gmail.com.

Address: Souetal, Shop No.-1, 192/184, Sector-19, Pratap Nagar, Sanganer, Jaipur, 302033

Phone: +91-9602011891

Email: hi.souetal@gmail.com, shop@souetal.com